Frequently Asked Questions

What is a visa on arrival?

Just as it sounds, a visa on arrival is a visa you get on arrival in a country, unlike a regular visa, which you get processed at a visa centre and bring with you to the country you’re visiting. Through our cooperation with Chinese authorities, the visa on arrival awaits the traveller in Beijing or Shanghai.

In Beijing, you present your confirmation of approval and in Shanghai you present a copy of the visa. In both cases, these documents have been emailed to the main traveller, i.e. the person who is responsible for the visa applications in the travelling group.

 

Who can apply for an arrival visa?

Those who meet the following requirements can apply for a visa on arrival:

  • International travellers whose only purpose is to visit China as tourists
  • Groups of two or more who are traveling together throughout their entire journey
  • All travellers are Swedish, Finnish or Danish citizens
  • All have passports that are valid 6 months after departing China

 

What rules apply for arrival and departure?

Beijing: For trips to Beijing, the first port of entry must be Beijing Airport with direct flights from Arlanda or Copenhagen Airport. The visa is issued at the airport. Departure must occur according to the application, but no more than 30 days after the issue date.

Shanghai: A copy of the issued visa is sent by email 5 days before departure. Upon arrival in Shanghai, you get your visa – which was issued five days earlier. Therefore, departure must occur according to the application, but no more than 25 days after the issue date.

 

What documents are required to apply for a visa?

  • Copy of Passport. Photocopy or photograph the page in the passport that has the photo and passport number
  • Confirmed booking for return tickets by plane, or confirmed tickets for continued travel by train or boat
  • Hotel booking confirmations for the whole trip for all passengers
  • Copy of passport photo for trips to Shanghai

 

What happens if the passport is not valid?

To apply for a visa to China, the passport must be valid for at least 6 months after the date of departure. If the passport is about to expire, you should make sure to obtain a new passport before applying for a visa on arrival in order to avoid problems at the airport.

 

How long does it take to receive the on-arrival visas?

Normally, it takes three business days to process an application, but delays may occur. Therefore, we recommend that you apply for a visa at least 2–3 weeks before departure in order to avoid any problems, but no earlier than 2 months before departure.

 

When must the visa application be paid?

The payment is made online when you apply. We will not process the application until payment is received for all travellers.

 

Can application information be changed afterwards?

The pre-approved visa certificate cannot be changed after it has been issued, so it is important to check that all information is correct. Corrections can be made before 16.00 on the day the application was submitted. If the application was submitted after 16.00, you can make changes until 16.00 the next day. After that you must apply for a new visa on arrival. Once a visa confirmation is issued, the fee is not refundable.

 

What happens if my visa application is denied?

You will be notified via email no later than 3 days before departure if someone in the travelling group has had their visa application denied. It is the Chinese authorities that make the decisions, and applications can be denied without any reason being given. Clarified Visa does not have access to the grounds for denial. If someone in the travelling group has been denied, the remaining travellers can still travel, provided that the group with the approved visa still contains at least 2 travellers.

Unfortunately, we cannot refund the visa costs for the person who has been denied, since the work and the costs of the application have already been incurred. Clarified Visa also cannot influence visa decisions, as these are taken by the Chinese authorities.

 

What happens if one in the travelling group becomes ill and cannot go?

If a traveller in the travelling group becomes ill and cannot travel, then the others in the group can travel on condition that the group is 2 or more persons. If not, the remaining traveller must apply for a visa in the traditional way.

 

How do I get my visa or pre-approved visa confirmation?

For trips to Beijing, a copy of the pre-approved visa confirmation is sent to your email within 3 business days of the application. For trips to Shanghai, a confirmation is given within 3 business days. Then a copy of the visa is sent via email 5 days before departure. Both visa copies and visa confirmations are sent in PDF format, so you need to have the latest version of Adobe Acrobat Reader installed to be able to open the file and print it.

 

 

Do you have to have the pre-approved visa confirmation or visa copy with you when you depart?

Yes. If the documents are not printed, one can be denied boarding the plane.
The visa confirmation applies to everyone who is listed on the confirmation, at least 2 and at most 10 people.

 

Can you change your arrival date?

No, the date stated in the application is the one that applies. If the arrival date has to be changed, you must apply again. The cost of the previously issued visa confirmation is not refundable.

 

When and where do you get your ‘real’ visa?

For entry via Shanghai, the visa on arrival is issued before departure and one receives a copy via email 5 days before departure. The original visa is given to you at the airport. For trips where Beijing is the first port of entry, the original visa on arrival is issued at the airport and given to you when you arrive. The visa must then be carried throughout the trip and shown upon departure from China.

 

What is the procedure at Beijing Airport?

When you land at Beijing Airport, all international travellers must be fingerprinted. You do this yourself in the machines that are next to the counter marked ‘Exit & Entry Certificates Service Office’.

Once the biometric data is registered, you continue to the desk. Here, the Chinese Border Authority will now issue your original visa. There are staff on site to help you.

Throughout your stay in China, everyone in your group must always carry their original visas with them.

You must not lose the visa, and you must not make your own notes in it or in any way destroy or change the visa. If you do, the visa is no longer valid.

Upon your departure from China, passport control will collect the original visa.

 

What is the procedure at Shanghai Airport?

When you land at Shanghai Airport, all international travellers must be fingerprinted. You do this yourself in the machines you will find before the passport control.

There are staff on site who will help you and give you your original visa.

Throughout your stay in China, everyone in your group must always carry their original visas with them.

You must not lose the visa, and you must not make your own notes in it or in any way destroy or change the visa. If you do, the visa is no longer valid.

Upon your departure from China, passport control will collect the original visa.

 

Can the visa be extended in China?

No, on-arrival visas cannot be extended or changed. They only apply to one entry and exit.

 

 

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